5 ways Sharesight keeps your data safe

From its inception, Sharesight has maintained a constant vigilance around cyber security. As a company that holds investment data for hundreds of thousands of customers, this vigilance is of course a given.

However, over the last couple of years we have really stepped up our security and compliance focus. We've done this in part as a proactive drive to stay ahead as much as is possible in an increasingly turbulent cyber security landscape, but also as a result of changing expectations from our partners and the community at large. High profile data breaches in recent years, particularly in Australia with the likes of Canva and Optus, have led to a shift in thinking and strategic planning around security.

For Sharesight, this shift has meant recruiting personnel dedicated to cyber security, expanding our tooling and training, and taking a holistic approach to strengthening our security posture across offices, infrastructure, workstations, and personnel.

As part of this commitment, we’re proud to have achieved SOC 2 Type 2 certification, an internationally recognised standard for data security and privacy. This certification demonstrates that we have robust controls in place to safeguard customer data, and that these controls have been independently audited and verified. It’s an important milestone in our ongoing journey to maintain the highest standards of trust, transparency, and security.

We’re proud of the progress we’ve made in recent years and have a clear vision for where we’re headed. With that in mind, here are five key ways that Sharesight keeps your data safe.

1. You control access to your portfolio

Your Sharesight portfolio data belongs to you. You can share access to your portfolio with other people, but you retain sole control over who each portfolio is shared with and what access level they have. Sharesight customer support staff will only access your portfolio as expressly required to resolve a support matter that has been directly raised by you through one of our official support channels, and we retain detailed logs of all access to your account. Subject to our privacy policy, we don’t share your personal or financial information without your permission.

2. Secure authentication

You can access your Sharesight account using secure password authentication (which is independently audited) or login with a Google account via the Google Cloud Identity Platform. As an additional layer of security, you can also set up two-factor authentication (2FA).

3. Secure data storage and delivery

All data sent between you and our servers is encrypted using modern, industry-standard Transport Layer Security (TLS), and all data on our database servers is encrypted at rest. Sharesight’s servers are located in enterprise-grade data centres that employ numerous physical security measures including 24/7/365 monitoring and surveillance, on-site security staff and regular ongoing security audits.

4. Backups and disaster recovery

Sharesight has automated online backups that are updated throughout the day and stored in multiple secure locations around the world. Our hardware, networks and data centres employ multiple levels of redundancy. The system is also architected so that an issue with a component, server, or even an entire data centre will not cause a major problem and in most cases we can continue to operate with little to no disruption in service.

5. Regular independent security audits

Sharesight is independently audited to ensure that the IT security of our software meets best practice guidelines, is fit for purpose and meets the requirements of the business and its customers. The most recent audit was performed by Tier Zero Security in September 2024.

Sharesight – the safe way to track your investment portfolio

Thousands of investors like you are already using Sharesight to manage their investment portfolios. What are you waiting for? Sign up and:

• Track all of your investments in one place, including stocks, ETFs, managed/mutual funds, property and even cryptocurrency
• Automatically track your dividend and distribution income from stocks, ETFs and mutual funds
• Run powerful reports built for investors, including performance, portfolio diversity, contribution analysis, exposure, multi-period, drawdown risk, multi-currency valuation and future income
• Easily share access to your portfolio with family members, your accountant or other financial professionals so they can see the same picture of your investments that you do.

Sign up for a FREE Sharesight account and get started tracking your investment performance (and tax) today.

FURTHER READING

• 7 reasons why Sharesight is better than a spreadsheet
• Our commitment to Sharesight's free plan
• 3 reasons why investors love Sharesight